Quote from: DirtyDozen12 on October 31, 2010, 11:10:47 AM
Big problem with my laptop, i turned it on and now the keyboard and the tocuhpad are not working at all, just no response whatsoever. When i plug in an external mouse it works ok scrolling around but again the keyboard still doesnt work, tried reading online but such a lot of technical jargon i dont really understand.
Anyone any ideas how I could have this fixed? Its a HP Pavilion dv9500 laptop. Any help would be highly appreciated. Also, seems to be taking longer than usual to load up. I have used the on screen keyboard to type in my password and get to the dektop screen
Could try reinstalling the drivers for each.
Right click on My Computer and select properties. Depending on version of Windows you might have a hardware tab with Device Manager or Device Manager will be listed.
Go into Device Manager and you will probably see Mice & Other Pointing Devices, if you click the + beside that, then right clikc on the Touchpad driver and select uninstall.
Do the same with the Keyboard. Reboot the laptop and they should reinstall themselves.
(If in the Device Manager and any items have a yellow icon with exclamation mark there is a problem with the driver)