New Jerseys?

Started by Farrandeelin, September 22, 2007, 07:57:27 PM

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Armagh18

Wouldn't go near them. If they arent playing ball fire up a post on social media and shame them.

Would highly recommend playr-fit for future. Proper gear and sound to deal with.

gallsman

It's not the first time it's happened before either, which I've mentioned to them. Happened on a club order last year.

I reckon they think I'm just being a chancer, trying to have my cake and eat it but the fact it's happened twice now has really pissed me off. I've thrown around words like "consumer rights" and "ombudsman" but they're not for moving.

The below is what they told me:

QuoteThe excess backing paper is usually removed from the garments before we would dispatch your order to you.
 
We would suggest that due to where you are currently based the best option would be to cut off as much of the excess backing paper without going to close to the stitching.

God14

#842
Thats really really poor worksmanship - there must be no quality checks at all. Ive seen this before with embroidered school kit, but not as prevalaent as that. As you say its an irritant, drives kids mad. Its not good enough, id push on at them. Tell them you are putting the images up on social media as well, might add some weight to your argument

Buying a football kit nowadays is expensive for parents, but special for kids. They need to understand their market - its important they get this right.

gallsman

#843
Valid enough to raise it with Consumer Ombudsman?

If it was one item I reckon it wouldn't be a problem and they'd probably just refund me and let it go, but it's on 8 items out of 11 to one extent or another - hats, t-shirts, half zips and hoodies. Figure they just don't want/agent authorised to refund me several hundred euro.

snoopdog

Quote from: gallsman on March 15, 2024, 01:19:57 PMTrying to find a thread to put this in and figured this might be the best. If anyone has a better suggestion, by all means let me know.

Anyone ever had any real issues with O'Neill's customer service? I've just taken delivery of a significant enough order of club gear for the family. Embroidery, some personalisation etc but the state of it is appalling. There's an absolute mountain of backing material from the embroidery left on it currently and when I first got on to them they told me they wouldn't refund it as the garment itself was fine and suggested I cut the backing material myself, while acknowledging that this should have been done in house. They subsequently suggested that it was merely an "aesthetic issue". The sheer quantity of the material left on it is an irritant.

Pushing them for a refund but they're refusing to budge. They say the garments are not defective and because they're personalised, can't offer a refund. They have offered to do the repair work themselves if I can return it to them. They of course can't organise collection because I'm outside the UK and Ireland, but that they'll reimburse me.

I'm being a moany p***k, but there's absolutely no way they'd let items like this be sold off the rack in store, so I'm not certain why it's any different for an online purchase. It's not one or two items either. It's anything with embroidery in a total order of several hundred euro. Thoughts? Am I being too pushy, or f**k it, considering what I've shelled out should I go all the way with it?












Does the backing material not pull off easily enough.?

gallsman


Brendan

Carlow always produce a shocker but their newest is the worst yet, better off in bibs, why are they even releasing a Jersey this late in the season?

From the Bunker

#847
Quote from: Brendan on April 11, 2024, 01:27:51 PMCarlow always produce a shocker but their newest is the worst yet, better off in bibs, why are they even releasing a Jersey this late in the season?

Their season starts after the Leinster Championship.

All Leinster Counties season starts after the Leinster Championship.

Wildweasel74

Got a Derry Jersey last year 2xl. Was smaller by a fair bit than the previous sponsor xl jersey (Not player fit either) O'Neills wouldn't take it back as I got No.8 put on it. Week before Ulster final. I said they get rid of it before any normal ones in a flash, still wouldn't take it.

snoopdog

While your on the subject of Derry. Why do they now wear the red jersey with white hoop as their home kit?. Is there a reason for the change?

Rossfan

Didnt tthey traditionally wear white with a red hoop?
Davy's given us a dream to cling to
We're going to bring home the SAM

screenexile

I'm not really sure. It's not like Soccer where you have a deisgnated home and designated awway kit.

I remember Sligo used to be White with black shorts and now they're all black. Donegal used to be the same as the Kerry jersey  with green and a gold hoop, now they're all gold with green sleeves.

Derry just seem to be more comfortable with the Red jersey  with the white hoop.


From the Bunker

You'd presume that the more dominant use of Red has to do with Avoiding colour clashes with Tyrone. Tipp and Clare have similar issues.

marty34

Anybody know why maroon is such a popular colour at club and county level?

Loads of them about but it's not really a popular colour generally.

johnnycool

Quote from: marty34 on April 12, 2024, 06:04:56 PMAnybody know why maroon is such a popular colour at club and county level?

Loads of them about but it's not really a popular colour generally.

Two counties with Maroon jerseys, Galway and Westmeath, far more red, red and white, let alone green jerseys out there.