Author Topic: Flight delay compensation  (Read 1512 times)

gerrykeegan

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Re: Flight delay compensation
« Reply #30 on: July 16, 2017, 11:42:16 AM »
I had to change our flight dates, gravely ill family member, Change of flights cost about 480 for the family. Ryanair said they would  credit us for the charges if we could substantiate claim. Then refused it, I kept at it, letter after letter. 5 or 6 letters got a refund for the 480. They made it difficult but it can be done.
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(A legitimately held title unlike Dinny's)

magpie seanie

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Re: Flight delay compensation
« Reply #31 on: July 17, 2017, 02:23:59 PM »
How lng were you delayed? Mine was 2 and a half hours and I'm told it would have to be 3. What company did you use?


I used AirHelp. They're taking a big chunk of commission (25%) but they seem clear that I'm due the 600 per person. Our flights took off on time but after 2 hours was turned around and went back to Dublin. The next morning we got a flight to Manchester and then onwards to our destination with a different airline. Was travelling with wife, 2 kids and my two parents. It was brutal to say the least. We were approximately 30 hours late arriving.
THAT is definitely worth compensating unlike these other cry babies  :'(.

I take it there were issues with the plane?


One of the engines went. We weren't told that officially (ground crew member in Dublin told us), We were told "mechanical issue" which was probably fair enough. We were actually closer to Canada at that stage than Dublin but they elected to turn around (probably would have been a nightmare for them to try and fix a plane in some unscheduled landing spot in Canada).

Tony Baloney

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Re: Flight delay compensation
« Reply #32 on: July 17, 2017, 02:53:21 PM »
How lng were you delayed? Mine was 2 and a half hours and I'm told it would have to be 3. What company did you use?


I used AirHelp. They're taking a big chunk of commission (25%) but they seem clear that I'm due the 600 per person. Our flights took off on time but after 2 hours was turned around and went back to Dublin. The next morning we got a flight to Manchester and then onwards to our destination with a different airline. Was travelling with wife, 2 kids and my two parents. It was brutal to say the least. We were approximately 30 hours late arriving.
THAT is definitely worth compensating unlike these other cry babies  :'(.

I take it there were issues with the plane?


One of the engines went. We weren't told that officially (ground crew member in Dublin told us), We were told "mechanical issue" which was probably fair enough. We were actually closer to Canada at that stage than Dublin but they elected to turn around (probably would have been a nightmare for them to try and fix a plane in some unscheduled landing spot in Canada).
I'm not sure I'd have been able to get back on the replacement plane. I've improved over the past couple of years with regards to flying, mostly because the flights were smooth, but I think something like that would set me back years!  :-\

 

magpie seanie

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Re: Flight delay compensation
« Reply #33 on: July 18, 2017, 09:14:30 AM »
How lng were you delayed? Mine was 2 and a half hours and I'm told it would have to be 3. What company did you use?


I used AirHelp. They're taking a big chunk of commission (25%) but they seem clear that I'm due the 600 per person. Our flights took off on time but after 2 hours was turned around and went back to Dublin. The next morning we got a flight to Manchester and then onwards to our destination with a different airline. Was travelling with wife, 2 kids and my two parents. It was brutal to say the least. We were approximately 30 hours late arriving.
THAT is definitely worth compensating unlike these other cry babies  :'(.

I take it there were issues with the plane?


One of the engines went. We weren't told that officially (ground crew member in Dublin told us), We were told "mechanical issue" which was probably fair enough. We were actually closer to Canada at that stage than Dublin but they elected to turn around (probably would have been a nightmare for them to try and fix a plane in some unscheduled landing spot in Canada).
I'm not sure I'd have been able to get back on the replacement plane. I've improved over the past couple of years with regards to flying, mostly because the flights were smooth, but I think something like that would set me back years!  :-\


We had to fly to Manchester the next morning but we got Virgin Atlantic to our destination then which was very nice. We very nearly didn't after a tangle with a wee w**ker of a security guard in Manchester. At the time our youngest was still taking formula milk. In Dublin they had a machine that could analyse the carton and approve it for bringing it on the plane. In Manchester this tool told us we couldn't bring it on the plane. Wasn't one bit nice about it including the words "it's not my fault if they don't do things correctly in Dublin...." My wife (normally the calmer one of the two of us - no surprises there) lost the plot and ate him. He got thick and got her taken aside and searched. So overall the additional comfort of Virgin Atlantic was much needed after that. When we arrived in Orlando I had to pick up the rental car, car seats for the kids at Walmart (including assembly.....head melted) and drive across Florida to St Pete Beach. Initial plan was to stay in Orlando for a night and then go at our leisure. Disaster. I nearly cried when we got to our hotel.