Hotmail hacked into

tyrone girl · December 17, 2009, 04:02:19 PM

Anyone help.

Went to sign into my hotmail there and its saying my password is incorrect. So tried it couple more times and still wont let me in. Im so pissed off now - have so much stuff goes to that address

Went in to try reset my password and my secret question has been changed to whats my childs middle name . What can i do now ? Any way of contacting hotmail

pearses · December 17, 2009, 04:08:24 PM

Happened me as well TG, havent been able to sign on since the weekend.

thebigfella · December 17, 2009, 04:15:45 PM

Quote from: tyrone girl on December 17, 2009, 04:02:19 PM
Anyone help.

Went to sign into my hotmail there and its saying my password is incorrect. So tried it couple more times and still wont let me in. Im so pissed off now - have so much stuff goes to that address
Went in to try reset my password and my secret question has been changed to whats my childs middle name . What can i do now ? Any way of contacting hotmail

Send them an email.

Hereiam · December 17, 2009, 04:35:32 PM

Similiar thing happened to me. Some program hacked in and sent one of those apple e-mails to all my contacts. Just had to change my password which seemed to work. This is all coming from the user details that were stolen a couple of months back. Makes u think about the whole on-line banking thing.

thebigfella · December 17, 2009, 05:06:34 PM

Quote from: Hereiam on December 17, 2009, 04:35:32 PM
Similiar thing happened to me. Some program hacked in and sent one of those apple e-mails to all my contacts. Just had to change my password which seemed to work. This is all coming from the user details that were stolen a couple of months back. Makes u think about the whole on-line banking thing.

Makes you think what?

tyrone girl · December 17, 2009, 05:13:54 PM

I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc

But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it

red hander · December 17, 2009, 05:32:44 PM

Exact same thing happened to me nine months ago and all my contacts got emails saying I'd lost my handbag in Ghana or somewhere and could they forward me some money ... I WANT TO MAKE IT ABSOLUTELY CLEAR THAT I HAVE NEVER OWNED A HANDBAG!!! Contacted hotmail but they were as useful as a chocolate teapot

Puckoon · December 17, 2009, 06:09:22 PM

Why dont you just type in the middle name of your child and re-set the password?

tyrone girl · December 17, 2009, 06:20:31 PM

TheGreatRambo · December 17, 2009, 06:26:21 PM

Quote from: tyrone girl on December 17, 2009, 05:13:54 PM
I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc

But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it

I googled it, as I hope u did too and not just rely on the wisdom of this place

. It seems a mixed bag, some said windows live support team were great and sent back an email detailing steps to be taken to regain access to said account and sorted it out while others said they were useless. It sounds a bit hit and miss but in all reality they seem ur only hope.

Puckoon · December 17, 2009, 06:34:37 PM

Quote from: tyrone girl on December 17, 2009, 05:13:54 PM
I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc

But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it

I used hotmail for about the same amount of time, and in the summer I decided at the suggestion of a friend to switch to Gmail.

I think it is a much better service and I cannot remember the last time I logged onto hotmail.

Its a pain in the ass to change everything, but so far a much much better email account for me.

gerry · December 17, 2009, 06:51:59 PM

Quote from: Puckoon on December 17, 2009, 06:09:22 PM
Why dont you just type in the middle name of your child and re-set the password?

Its terrible that you and ziggy do not know the name of your child

Milltown Row2 · December 17, 2009, 07:23:15 PM

my Gaa account was hacked into recently, they even managed to change my email address on my profile!! why da fook they did it is beyond me?

seems now with the economic down turn there is more hacking going on. all those IT specialists outta a work need to generate some money

Lecale2 · December 17, 2009, 09:15:11 PM

I keep getting e mails from contacts who use Hotmail E mail. I know they are bogus so I don't open.

Ulick · December 17, 2009, 10:08:53 PM

The spam emails originate from a keylogger virus spread through Microsoft Messenger. You could have it and not know it, so you should change your password regularly. I doubt though thats what has caused TG's problem.

Sounds to me like someone has hacked her account - this is easy enough to do if you know someones personal details (date of birth, where they were born, mothers maiden name etc). So that would suggest that whoever has done it is well known to her i.e. the people behind the spam emails have no need to change passwords and secret questions as they can access the account without them.

It's only when you don't know the account's password that you go though the secret questions proceedure and then you have to reset the password. As the original password is not known you have to change it to something else which alerts the account holder - and they get locked out.

All web based email have the same vulnerabilities you just need to be a bit more security conscious about how you use them.