« Last post by armaghniac on October 09, 2015, 04:59:57 PM »
With the latest technology available should cash machines not be getting quicker?! They all seem desperately slow with umpteen requests to balance views, receipts etc.
The one that gets me is when they only have €50s and you ask for €80 or €120 and it comes back and tells you to choose something else. If it knew it only had €50s why the **** didn't it tell you that at the beginning?
It depends on the software installed on the device. Some ATM software 'pre counts' the cash drawers and will have a message about no 10s, 20s ,whatever. Others will have versions which calculate the permutations it can service, and only display those options. That software shows gaps where the 20, 40, 60 or whatever should be, and only leaves, 50, 100, 200 whatever. Other versions don't pre-count at all, and only when it tries to service the request does it come back with an error.
Again, some of that software will tell you 'multiples of 50' or whatever, but other versions will just tell you 'try another amount' and go off and check again.
This software is normally controlled by the ATM Vendors, rather than the banks. The Bank tells them what they want to appear, but the ATM software is written by the vendors. (NCR or Wincor primarily in ROI).
Clearly it is the software and clearly it is the like of NCR that write the software. But at present we have a separation of powers approach, AIB machines which I often use, have a $90 option on the menu but display this regardless of the machines ability to dispense it. Giving the customer an accurate choice makes such sense that it seems a no brainer that banks would have insisted on this from day 1. People often rant, rightly, about public services that subject their customers to pointless bollix, but private organisations do this also. It is 35 years since ATMs appeared in Ireland, they have had plenty of time to get it right. And going back to Tony Baloney's original point, if the machine tells most people to choose a different amount then this contributes to a completely unnecessary queue at the machine.
Spending £4.82 in a shop and been told that it has to be over a fiver to use your bank card. WTF Why why why why why
Each transaction costs the vendor money. Not unusual to have a card minimum. I'd argue it is a cost of doing business, but they are getting away with it
It is a cost of business, but one that people paying with cash do not impose, so these would be subsidising the card micro payers.