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Non GAA Discussion => General discussion => Topic started by: Orior on February 12, 2020, 09:43:48 PM

Title: Aer Lingus - any advice?
Post by: Orior on February 12, 2020, 09:43:48 PM
At the start of January I booked flights for a number of people costing over €1,000 but a week later I had to cancel them. The flights were to USA in April but my travel insurance only covers Europe.

Aer Lingus refunded the tax (about €70) but refuse to offer me alternative flights. They say that they were cheap tickets so I've basically lost over €1,000.

Anyone any advice?

Jokes, cartoons and calling me a dumbass is also appreciated, as it will help ease the pain. As will similar stories, lol.
Title: Re: Air Lingus - any advice?
Post by: quit yo jibbajabba on February 12, 2020, 09:59:47 PM
I have no advice but if ye changed the Air to Cunning ye would have one very funny airline name on yer hands

Disappointed in meself ive only thought of this now tbh
Title: Re: Air Lingus - any advice?
Post by: Orior on February 12, 2020, 10:07:24 PM
I have no advice but if ye changed the Air to Cunning ye would have one very funny airline name on yer hands

Disappointed in meself ive only thought of this now tbh

Ha ha. I'm feeling better already, lol
Title: Re: Air Lingus - any advice?
Post by: Rossfan on February 12, 2020, 11:08:43 PM
You should have used AER Lingus ;).
Title: Re: Air Lingus - any advice?
Post by: Orior on February 12, 2020, 11:42:45 PM
You should have used AER Lingus ;).

I feel pain every time I use their name, but good point.
Title: Re: Aer Lingus - any advice?
Post by: Ball Hopper on February 12, 2020, 11:57:09 PM
Not the first time they've been accused of cunning stunts...
Title: Re: Aer Lingus - any advice?
Post by: armaghniac on February 13, 2020, 12:28:16 AM
They may have allowed you change the dates for a fee or change the names on the tickets, but if you plain cancelled them then your prospects are similar to Zappone's political future.
Title: Re: Aer Lingus - any advice?
Post by: whitey on February 13, 2020, 12:33:43 AM
They are very inflexible. Unfortunately I think you’re out of luck.
Title: Re: Aer Lingus - any advice?
Post by: seafoid on February 13, 2020, 05:09:55 AM
I had a similar thing with a "low cost"  legacy airline. I wanted to change a flight to a different city and they refused. I could only rebook to the original destination at a later date. No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.
Maybe your €1000 will go into the bonus fund. 
Title: Re: Aer Lingus - any advice?
Post by: FL/MAYO on February 13, 2020, 07:51:28 AM
They may have allowed you change the dates for a fee or change the names on the tickets, but if you plain cancelled them then your prospects are similar to Zappone's political future.

I have changed dates on low fare tickets with them for a fee, refunds were not an option at the time.
Title: Re: Aer Lingus - any advice?
Post by: gallsman on February 13, 2020, 09:19:03 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hoors. More like you're a f**king eejit.
Title: Re: Aer Lingus - any advice?
Post by: seafoid on February 13, 2020, 09:25:47 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hopes. More like you're a f**king eejit.

Sometimes real life gets in the way

Title: Re: Aer Lingus - any advice?
Post by: Orior on February 13, 2020, 09:45:05 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hopes. More like you're a f**king eejit.

Sometimes real life gets in the way

Correct. After the cancellation I didn't know where I wanted to go, and would have appreciated some customer care from Aer Lingus, but they were the cheapest tickets. In hindsight, I should have stuck a pin in the map.

Still, at least I helped their pure profit margin.

But a sting in the tail - Aer Lingus keep sending me adverts for cheap flights for like €28 to Europe for Valentine's day. Fcuk off, have I not given you enough? lol
Title: Re: Aer Lingus - any advice?
Post by: illdecide on February 13, 2020, 10:11:06 AM
Are you Tony Fearon?
Title: Re: Aer Lingus - any advice?
Post by: illdecide on February 13, 2020, 10:12:11 AM
Don't cancel the seats with them as they'll re-sell them and make even more money. Just don't turn up
Title: Re: Aer Lingus - any advice?
Post by: armaghniac on February 14, 2020, 12:34:30 AM
Don't cancel the seats with them as they'll re-sell them and make even more money. Just don't turn up

Even better, check in your bag and then don't turn up and they'll have to keep 270 passengers waiting while they unload your bag.
Title: Re: Aer Lingus - any advice?
Post by: omaghjoe on February 14, 2020, 04:56:53 AM
Don't cancel the seats with them as they'll re-sell them and make even more money. Just don't turn up

Then start a twitter hashtag about how they are increasing your carbon footprint by flying around with your empty seat
Title: Re: Aer Lingus - any advice?
Post by: gallsman on February 14, 2020, 12:23:28 PM
If you cancel you can claim the taxes back.
Title: Re: Aer Lingus - any advice?
Post by: Dire Ear on February 14, 2020, 02:29:32 PM
Don't cancel the seats with them as they'll re-sell them and make even more money. Just don't turn up

Even better, check in your bag and then don't turn up and they'll have to keep 270 passengers waiting while they unload your bag.
Devious :-X