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GAA Discussion => GAA Discussion => Topic started by: sligoman2 on September 08, 2013, 10:19:25 PM

Title: Premium sports fiasco
Post by: sligoman2 on September 08, 2013, 10:19:25 PM
Not sure if any of ye tried to watch the game overseas on the internet but neither the minor match or the senior match were watchable as the sevice was frozen and we could only see a few mins in total.
Some very annoyed customers tonight i paid $200 for the season and others paid $30 for the mAtch.  They better get it right the next day or there will be a war. 
Very disappointing -
Title: Re: Premium sports fiasco
Post by: Syferus on September 08, 2013, 10:30:26 PM
Quote from: sligoman2 on September 08, 2013, 10:19:25 PM
Not sure if any of ye tried to watch the game overseas on the internet but neither the minor match or the senior match were watchable as the sevice was frozen and we could only see a few mins in total.
Some very annoyed customers tonight i paid $200 for the season and others paid $30 for the mAtch.  They better get it right the next day or there will be a war. 
Very disappointing -

Watched the 2011 football finals in the US on Priemer with no problems. They need to be offering free coverage of the replay to anyone who bought a pass for the final.
Title: Re: Premium sports fiasco
Post by: sligoman2 on September 08, 2013, 10:38:02 PM
I agree - not a lot of consolation to cork and clare people who were waiting all day for the service to work. If sligo were playing i would have put me foot through the computer. The frustrating part is that premium should have known there would be a high demand for the game and should have made the necessary changes to servers etc. ...
Title: Re: Premium sports fiasco
Post by: cadhlancian on September 09, 2013, 05:13:13 AM
Wifi is the problem. Premium sports use iptv boxes in bars, and use USTREAM as an independent contractor to online customers. A secure cable connection will eliminate most problems. Wifi, no matter how brilliant you think yours is, is a bad way to stream over the Internet .
Title: Re: Premium sports fiasco
Post by: J70 on September 09, 2013, 12:19:15 PM
Frustrating as f**k when that happens!

That said, they've been fine, at least on the UStream broadcast in the US, for the past few seasons. Don't know about yesterday as I didn't get a chance to watch it.
Title: Re: Premium sports fiasco
Post by: sligoman2 on September 09, 2013, 12:43:22 PM
Premium sports said the problem was with servers in Dublin.  It had been great all year until yesterday.a lot of p'od customers yesterday, reading the online comments was enjoyable as people blamed it on hawk eye' Assad etc....
Title: Re: Premium sports fiasco
Post by: Eamonnca1 on September 09, 2013, 10:27:51 PM
Quote from: cadhlancian on September 09, 2013, 05:13:13 AM
Wifi is the problem. Premium sports use iptv boxes in bars, and use USTREAM as an independent contractor to online customers. A secure cable connection will eliminate most problems. Wifi, no matter how brilliant you think yours is, is a bad way to stream over the Internet .

Say what? Wifi is only on your local network, I've been streaming to my TV from a Roku box via wifi for years without a problem.
Title: Re: Premium sports fiasco
Post by: J70 on September 12, 2013, 03:03:37 AM
Got an email from Premium Sports today apologizing for the hurling final failure.

By way of compensation, they're extending the season pass to cover next year's national league. Pretty good deal if you ask me! :)
Title: Re: Premium sports fiasco
Post by: cadhlancian on September 12, 2013, 04:59:59 AM
Eamon, I'm not saying yours isn't fine. It is highly unreliable for any form of Internet streaming , a hard cable is definitely the way to go. Unfortunately that's just the way it goes!
Title: Re: Premium sports fiasco
Post by: Syferus on September 12, 2013, 10:38:27 AM
Quote from: cadhlancian on September 12, 2013, 04:59:59 AM
Eamon, I'm not saying yours isn't fine. It is highly unreliable for any form of Internet streaming , a hard cable is definitely the way to go. Unfortunately that's just the way it goes!

Twice you've missed the point that this was an entire system outage, probably due to bandwidth overload.

You're also overselling the problem with wifi reliability even if ethernet cabling is preferable in an ideal scenario.
Title: Re: Premium sports fiasco
Post by: cadhlancian on September 13, 2013, 07:11:44 PM
If it was a system outage then fair enough, I wasn't aware that was the reason. Bandwidth wouldn't be the problem? That's the only thing they show in the US! Also, I live in the USA and I sell iptv boxes ( Internet ) to many Irish / English customers, wifi is a problem, fact! But then again , you know more than everyone else .........
Title: Re: Premium sports fiasco
Post by: Syferus on September 13, 2013, 10:38:02 PM
Quote from: cadhlancian on September 13, 2013, 07:11:44 PM
If it was a system outage then fair enough, I wasn't aware that was the reason. Bandwidth wouldn't be the problem? That's the only thing they show in the US! Also, I live in the USA and I sell iptv boxes ( Internet ) to many Irish / English customers, wifi is a problem, fact! But then again , you know more than everyone else .........

Wifi isn't ideal but as long as you've got a decent router it's perfectly acceptable for streaming. Media servers, NAS (to be clear, I'm talking about remote streaming of content specifically) and the like would be pretty fecking useless if wifi wasn't fit for purpose. Obviously there are environmental situations that can make a minority of wifi networks more unreliable but I never said it couldn't be a problem.

You trade off a bit of reliability for flexibility with wifi. If you can run a cable or get a power line adaptor all well and good but that isn't always feasible and it'd be wrong to put a generic warning about ever using wifi for streaming content, locally or over the internet. Far too many are doing that in my experience and it's just needlessly terrifying non tech savvy people.

You're not the only one with a background in tech, smart-arse.
Title: Re: Premium sports fiasco
Post by: imtommygunn on September 13, 2013, 11:05:15 PM
Why is wifi a problem  for these iptv boxes?? There should be no problem streaming content via wifi.

Title: Re: Premium sports fiasco
Post by: cadhlancian on September 13, 2013, 11:12:47 PM
It just is Tommygun. There are lot more factors involved with wifi than there are with a hard cable. It defienetly can be hit or miss. The iptv boxes I have all have RTE 1 and 2 on them, TNG, TV3 , BBC 1 , ITV , Channel 4 etc, and in using a hard cable, it NEVER blinks, perfect. My router is sitting beside my tv , and if I go on wifi mode, it is still very good, albeit not as good as the hard cable. Every situation for using wifi is different I guess.
Title: Re: Premium sports fiasco
Post by: sligoman2 on September 14, 2013, 11:52:09 PM
Very decent gesture on the part of premium sports, they assured us there will not be a recurrence and i hope they are right
Title: Re: Premium sports fiasco
Post by: cadhlancian on September 15, 2013, 04:03:02 AM
It's actually a fantastic gesture ,considering they don't own the rights to broadcast GAA games in 2014 yet? They own the rights this year , that's all  ???
Title: Re: Premium sports fiasco
Post by: sligoman2 on September 15, 2013, 03:16:33 PM
Thats interesting.  How do they get the rights? Is there competition for the rights?
Title: Re: Premium sports fiasco
Post by: easytiger95 on September 16, 2013, 11:54:27 AM
they own the rights for the League in 2014 - the new rights package always kicks in after the League is done.
Title: Re: Premium sports fiasco
Post by: cadhlancian on September 17, 2013, 03:58:53 AM
How do you know they own the rights for the league 2014? They paid for last years rights to all televised GAA in North America . That's all.