"Tourist told city 'doesn't exist' " - I see that Translink have excelled themselves in customer care again according to the BBC. A Canadian tourist asks for a ticket to Derry only to be told that the City doesn't exist!!!!! In this day and age how can you have people employed in such positions if they are going to pull off such petty rubbish? Ask them to sing 'Derry's Walls' and I'm sure there wouldn't be an issue though... Translink have now apologised....