Aer Lingus - any advice?

Started by Orior, February 12, 2020, 09:43:48 PM

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Orior

At the start of January I booked flights for a number of people costing over €1,000 but a week later I had to cancel them. The flights were to USA in April but my travel insurance only covers Europe.

Aer Lingus refunded the tax (about €70) but refuse to offer me alternative flights. They say that they were cheap tickets so I've basically lost over €1,000.

Anyone any advice?

Jokes, cartoons and calling me a dumbass is also appreciated, as it will help ease the pain. As will similar stories, lol.
Cover me in chocolate and feed me to the lesbians

quit yo jibbajabba

I have no advice but if ye changed the Air to Cunning ye would have one very funny airline name on yer hands

Disappointed in meself ive only thought of this now tbh

Orior

Quote from: quit yo jibbajabba on February 12, 2020, 09:59:47 PM
I have no advice but if ye changed the Air to Cunning ye would have one very funny airline name on yer hands

Disappointed in meself ive only thought of this now tbh

Ha ha. I'm feeling better already, lol
Cover me in chocolate and feed me to the lesbians

Rossfan

You should have used AER Lingus ;).
Davy's given us a dream to cling to
We're going to bring home the SAM

Orior

Quote from: Rossfan on February 12, 2020, 11:08:43 PM
You should have used AER Lingus ;).

I feel pain every time I use their name, but good point.
Cover me in chocolate and feed me to the lesbians

Ball Hopper

Not the first time they've been accused of cunning stunts...

armaghniac

They may have allowed you change the dates for a fee or change the names on the tickets, but if you plain cancelled them then your prospects are similar to Zappone's political future.
If at first you don't succeed, then goto Plan B

whitey

They are very inflexible. Unfortunately I think you're out of luck.

seafoid

I had a similar thing with a "low cost"  legacy airline. I wanted to change a flight to a different city and they refused. I could only rebook to the original destination at a later date. No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.
Maybe your €1000 will go into the bonus fund. 
"f**k it, just score"- Donaghy   https://www.youtube.com/watch?v=IbxG2WwVRjU

FL/MAYO

Quote from: armaghniac on February 13, 2020, 12:28:16 AM
They may have allowed you change the dates for a fee or change the names on the tickets, but if you plain cancelled them then your prospects are similar to Zappone's political future.

I have changed dates on low fare tickets with them for a fee, refunds were not an option at the time.

gallsman

#10
Quote from: seafoid on February 13, 2020, 05:09:55 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hoors. More like you're a f**king eejit.

seafoid

Quote from: gallsman on February 13, 2020, 09:19:03 AM
Quote from: seafoid on February 13, 2020, 05:09:55 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hopes. More like you're a f**king eejit.

Sometimes real life gets in the way

"f**k it, just score"- Donaghy   https://www.youtube.com/watch?v=IbxG2WwVRjU

Orior

Quote from: seafoid on February 13, 2020, 09:25:47 AM
Quote from: gallsman on February 13, 2020, 09:19:03 AM
Quote from: seafoid on February 13, 2020, 05:09:55 AM
No refund, no credit. Hoors. The price of the "low cost" model is zero flexibility.

The lowest category of flights are usually no cancellation, no refund. This is all signed pretty clearly at the point of purchase. Usually you can change the date of the flights within a window, but for a fee that frequently makes buying a new flight altogether work out cheaper.

You changed your mind on where you wanted to go, but they're the hopes. More like you're a f**king eejit.

Sometimes real life gets in the way

Correct. After the cancellation I didn't know where I wanted to go, and would have appreciated some customer care from Aer Lingus, but they were the cheapest tickets. In hindsight, I should have stuck a pin in the map.

Still, at least I helped their pure profit margin.

But a sting in the tail - Aer Lingus keep sending me adverts for cheap flights for like €28 to Europe for Valentine's day. Fcuk off, have I not given you enough? lol
Cover me in chocolate and feed me to the lesbians

illdecide

I can swim a little but i can't fly an inch

illdecide

Don't cancel the seats with them as they'll re-sell them and make even more money. Just don't turn up
I can swim a little but i can't fly an inch