Anyone help.
Went to sign into my hotmail there and its saying my password is incorrect. So tried it couple more times and still wont let me in. Im so pissed off now - have so much stuff goes to that address >:(
Went in to try reset my password and my secret question has been changed to whats my childs middle name . What can i do now ? Any way of contacting hotmail
Happened me as well TG, havent been able to sign on since the weekend.
Quote from: tyrone girl on December 17, 2009, 04:02:19 PM
Anyone help.
Went to sign into my hotmail there and its saying my password is incorrect. So tried it couple more times and still wont let me in. Im so pissed off now - have so much stuff goes to that address >:(
Went in to try reset my password and my secret question has been changed to whats my childs middle name . What can i do now ? Any way of contacting hotmail
Send them an email.
Similiar thing happened to me. Some program hacked in and sent one of those apple e-mails to all my contacts. Just had to change my password which seemed to work. This is all coming from the user details that were stolen a couple of months back. Makes u think about the whole on-line banking thing.
Quote from: Hereiam on December 17, 2009, 04:35:32 PM
Similiar thing happened to me. Some program hacked in and sent one of those apple e-mails to all my contacts. Just had to change my password which seemed to work. This is all coming from the user details that were stolen a couple of months back. Makes u think about the whole on-line banking thing.
Makes you think what?
I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc
But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it >:(
Exact same thing happened to me nine months ago and all my contacts got emails saying I'd lost my handbag in Ghana or somewhere and could they forward me some money ... I WANT TO MAKE IT ABSOLUTELY CLEAR THAT I HAVE NEVER OWNED A HANDBAG!!! Contacted hotmail but they were as useful as a chocolate teapot
Why dont you just type in the middle name of your child and re-set the password?
::) ::)
Quote from: tyrone girl on December 17, 2009, 05:13:54 PM
I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc
But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it >:(
I googled it, as I hope u did too and not just rely on the wisdom of this place ;D. It seems a mixed bag, some said windows live support team were great and sent back an email detailing steps to be taken to regain access to said account and sorted it out while others said they were useless. It sounds a bit hit and miss but in all reality they seem ur only hope.
Quote from: tyrone girl on December 17, 2009, 05:13:54 PM
I should have known all wk though that something was going on cos people have been gettin emails from my account selling ipods etc
But how did they reset my secret question. Tried emailing some windows live support team but prob do not good . Im bloody raging, have had that address about 10 years and everything goes to it >:(
I used hotmail for about the same amount of time, and in the summer I decided at the suggestion of a friend to switch to Gmail.
I think it is a much better service and I cannot remember the last time I logged onto hotmail.
Its a pain in the ass to change everything, but so far a much much better email account for me.
Quote from: Puckoon on December 17, 2009, 06:09:22 PM
Why dont you just type in the middle name of your child and re-set the password?
Its terrible that you and ziggy do not know the name of your child
my Gaa account was hacked into recently, they even managed to change my email address on my profile!! why da fook they did it is beyond me?
seems now with the economic down turn there is more hacking going on. all those IT specialists outta a work need to generate some money
I keep getting e mails from contacts who use Hotmail E mail. I know they are bogus so I don't open.
The spam emails originate from a keylogger virus spread through Microsoft Messenger. You could have it and not know it, so you should change your password regularly. I doubt though thats what has caused TG's problem.
Sounds to me like someone has hacked her account - this is easy enough to do if you know someones personal details (date of birth, where they were born, mothers maiden name etc). So that would suggest that whoever has done it is well known to her i.e. the people behind the spam emails have no need to change passwords and secret questions as they can access the account without them.
It's only when you don't know the account's password that you go though the secret questions proceedure and then you have to reset the password. As the original password is not known you have to change it to something else which alerts the account holder - and they get locked out.
All web based email have the same vulnerabilities you just need to be a bit more security conscious about how you use them.
But there is no way anyone would have known the answer to the secret question i had to be able to reset it . No way, it has to be a virus - and with the messages going from my email all week saying i was selling ipods confirms this. Contacted microsoft yesterday evening - filled in the online security to validate the account is mine but no response yet
Same thing happened to me before - and through hotmail - my paypal acount too - I recommend you any accounts you have linked to hotmail
Windows live support were helpful and i got my account re-set quite quickly
Thats what im sort of panicking about is my paypal. I cant remember my password for it and not sure what to do now to make sure it isnt used. Did u just send that form to windows support with the different details about your account? How quickly are we talking? Its annoying my head big time - gonna have to go to bank this morning and clear every penny out just in case
Hotmail support sent me this form:
https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs&scrx=1
Provide them with information to prove ownership of the account.
Phoned paypal there and got them to restrict my account so that noone can use it so at least thats done. Have that form filled out so fingers crossed they come back to me
I got a text message then an email from supposedly a mate offering ipods etc about 6 weeks ago. I knew it wasn't him then got confirmation by a phone call.
Anyone doing internet banking using an unsecure site is asking for trouble. Likewise, using an iphone/any phone to do wireless internet banking is leaving themselves open to attack. I never use my phone to go near my banking stuff.
Folks check out Conficker on google. Banks only let us know about the very minimum of attacks due to their not wanting the bad publicity of insecure sites and the follow-on increase in customers using banks, therefore needing more staff and reducing the cost-cutting effectiveness of online banking. The fcukers are robbed half enough if you ask me.
Quote from: Aerlik on December 18, 2009, 10:24:39 AM
I got a text message then an email from supposedly a mate offering ipods etc about 6 weeks ago. I knew it wasn't him then got confirmation by a phone call.
Anyone doing internet banking using an unsecure site is asking for trouble. Likewise, using an iphone/any phone to do wireless internet banking is leaving themselves open to attack. I never use my phone to go near my banking stuff.
Folks check out Conficker on google. Banks only let us know about the very minimum of attacks due to their not wanting the bad publicity of insecure sites and the follow-on increase in customers using banks, therefore needing more staff and reducing the cost-cutting effectiveness of online banking. The fcukers are robbed half enough if you ask me.
Define what you call an unsecure site? Surely anyone using an unsecure host is what you mean?
Don't mean to be personnal TG but what sort of protection did you have? Have MAfee but should I be using any other protection against super dooper virus.
i dont think i have any virus protection either at work or home - think they have both run out :-\
Renew. Especially at work. Maybe work will pay for it and you can piggyback and get protection at home.
Yeh we keep saying at work we are going to - need to get onto them. As for home - think im getting new laptop for christmas so should be on it
Quote from: tyrone girl on December 18, 2009, 09:36:05 AM
Thats what im sort of panicking about is my paypal. I cant remember my password for it and not sure what to do now to make sure it isnt used. Did u just send that form to windows support with the different details about your account? How quickly are we talking? Its annoying my head big time - gonna have to go to bank this morning and clear every penny out just in case
I think it was about a week - maybe less - I emailed them to chase it up. There was money transferrred form my paypal - but paypal spotted the transaction and restricted my account.