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« on: March 18, 2021, 06:31:49 PM »
Hi folks, have a legal query.
I was priced £640 for a new toilet by a plumbing firm. They initially offered a repair for what was I think 350 but that they couldn't stand over it and it would likely leak again. Didn't go with them for obvious reasons, ended up getting a repair done for £120 elsewhere.
I've never left a bad Google review in my life, but this crowd really annoyed me to the point where I put up a review simply stating what they were charging and what I paid elsewhere for a repair (no replacement required), and for people to price around.
In response they sent someone to the house today to tell my home alone pregnant wife that they were starting legal action, and were asking to see a receipt for the work that was done.
In addition to this, they sent me a long winded text message saying they would start legal proceedings if I did not take it down, as well as insinuating I was put up to it by a rival plumber, which is obviously nonsense.
Am I obligated to show them any receipts if I've mentioned it in a Google review?
Is this a bluff?
Nothing I stated was false, except maybe that I didn't clarify the 120 i paid elsewhere was a repair and not a replacement, but I would be willing to clarify that in the post. Its still a ridiculous price for a bog.
Any solicitors able to clarify where I stand?
Thanks.